Sponsor Refund Policy

This policy applies to all USN sponsorship contracts entered during the founding phase. Please read it carefully before completing your sponsorship agreement. By signing a sponsorship contract you agree to this policy in full.

1. Overview

USN may, at its sole discretion, consider refund requests from sponsors who cancel early in their annual sponsorship term. This is a discretionary review process, not an automatic entitlement. Submitting a cancellation request within any window referenced in this policy does not guarantee a refund will be approved. USN does not issue refunds for cancellations requested later in the contract term, absent circumstances required by law.

This policy is designed to be fair to sponsors while protecting the financial integrity of the Platform and honoring USN's obligations to its athlete community.

2. How a Prorated Refund Is Calculated, If Approved

All USN sponsorship contracts are annual. If USN approves a refund, the amount is calculated by dividing the total contract value by the number of contract days to establish a daily rate, then crediting back the unused days at that rate.

Example: A sponsor pays $1,200 for a 365-day contract. The daily rate is $1,200 divided by 365, or about $3.29 per day. If a refund is approved after 30 days, the value used ($98.63) would be subtracted from the total, for an approved refund of roughly $1,101.37, before any applicable processing-fee deductions.

Logo display on the USN Platform begins on the contract start date. Logo display fees are included in this calculation and are not separately refundable.

3. Requesting an Early-Cancellation Refund

Sponsors who wish to request a refund for cancelling early in their contract term should contact sponsors@usn.network with the subject line Cancellation Request, including company name, contract start date, and reason for cancellation. USN reviews each request individually and will communicate its decision, including the amount (if any) approved using the calculation described above.

Approved refunds are returned to the original payment method. USN aims to process approved refunds promptly, but does not guarantee a specific turnaround time. Stripe processing fees on the original payment are not refundable, as they are charged by Stripe at the time of payment and are not recoverable by USN.

4. Refunds Are Not Available Later in the Contract Term

USN does not approve refund requests submitted well into a contract term, regardless of the reason for cancellation, including budget changes, business closure, dissatisfaction with results, or any other circumstance, except where USN determines in its sole discretion that an exception is warranted.

Sponsors who wish to cancel outside the window where a refund may be considered may still do so; their sponsorship will remain active until the end of the contracted term, with no refund and no additional charges.

5. Athlete Referral Payout Impact

If your sponsorship contract was referred by a USN athlete using their referral code, please be aware of the following:

The referring athlete's referral payout is triggered only after your sponsorship has been active for 90 consecutive days. If you cancel your contract before reaching that 90-day mark, the referring athlete's payout is voided entirely. The athlete receives nothing.

This policy is disclosed to all USN athletes at enrollment in the referral program. Athletes understand and accept this risk when they refer sponsors to the Platform.

USN believes this policy creates a healthy incentive structure. Athletes are motivated to refer sponsors who are genuinely committed to the Platform. Sponsors benefit from working with athletes who have a personal stake in the partnership's success.

6. Renewal Policy

Sponsorship renewals are not subject to this refund policy as a separate contract. Each renewal constitutes a new annual contract and is subject to this same discretionary early-cancellation review process from the renewal start date.

Renewals do not trigger new athlete referral payouts regardless of whether a referral code is presented. The athlete referral program applies to initial contracts only.

7. Termination for Cause

Sponsorships terminated by USN for violation of the Platform's Terms of Service, brand safety concerns, or conduct inconsistent with USN's mission are not eligible for refund regardless of when the termination occurs. USN reserves the right to terminate any sponsorship for cause at any time without refund obligation.

8. Custom Sponsorship Deals

Custom sponsorship arrangements negotiated outside of USN's standard packages are subject to the refund terms specified in the individual contract. Where the individual contract is silent on refund terms, this policy applies by default.

9. Payment Processing Fees

All sponsorship payments are processed through Stripe. Stripe charges a processing fee at the time of payment which is deducted before funds reach USN. Stripe processing fees are not refundable by USN as they are charged by Stripe and are not recoverable. Refund calculations are based on the gross contract value paid by the sponsor, not the net amount received by USN after Stripe fees.

10. Disputes

If you believe a refund calculation is incorrect or have questions about this policy, contact us at sponsors@usn.network within 14 days of receiving your refund. Include your company name, contract details, and a description of the discrepancy. USN will review and respond as promptly as possible.

11. “It's Okay to Not Be Okay” Add-On

The $500 flat “It's Okay to Not Be Okay” add-on is a one-time fee, separate from the sponsorship contract it accompanies. It is non-refundable once purchased, regardless of whether the underlying sponsorship is refunded, cancelled, or terminated.

12. Changes to This Policy

USN reserves the right to update this policy for future contracts. Changes will not apply to contracts already in effect at the time the change is announced. Sponsors will be notified of policy changes before their contract renewal date.

13. Contact

For questions about this policy or to request a cancellation, contact us at:

USN (Unfiltered Sports Network)
Operated by Deckard Enterprise International LLC
Kansas, United States
sponsors@usn.network